Level my RV

Support

Have a question, found a bug, or have an idea to make Level my RV better? I read every message.

Send feedback from the app

The quickest way to reach me is from inside Level my RV:

  1. Open Level my RV on your iPhone or iPad.
  2. On the Home screen, tap Feedback or Question?
  3. Enter your name (optional), your e-mail address and your message, then tap Submit.

Your message comes straight to me, and I'll answer at the e-mail address you entered. The feedback form needs an internet connection. If you're off the grid, send it once you're back in coverage.

Your message includes the app version, which helps me track down problems. See the privacy policy for details.

Before writing in, the troubleshooting section of the guide covers the most common Bluetooth and connection questions.
Feedback form with fields for your name, e-mail and feedback or question, and a Submit button.
The in-app feedback form

Frequently asked questions

Is Level my RV free?

Yes. Level my RV is free on the App Store.

Which devices does it work on?

iPhone and iPad, plus Apple Watch as a display. Any of them can watch the measurements, and an iPhone or iPad can be the sensor on the RV floor.

Is the app available on Android?

Unfortunately, no. Level my RV is only available for iPhone, iPad and Apple Watch.

Do I need two devices?

No. On a single device, Level my RV is a precise level that shows how much to raise each side, and it doesn't need Bluetooth permission. A second iPhone, an iPad or an Apple Watch lets you watch the numbers from the driver's seat or from outside the RV.

Is a cellular or Wi-Fi signal required?

No. Level my RV uses Bluetooth to send measurements between the two devices, so it works in places with no cellular or Wi-Fi coverage.

What is the range between the two devices?

The distance between the two devices is limited by Bluetooth range. Expect about 30 to 50 feet (10 to 15 m), but it varies with your RV and surroundings.

My second device says “Waiting for a device to send a measurement…”

On the device on the RV floor, tap Level this RV and check that sharing is turned on in Settings (Share measurements with a second device). See Troubleshooting for more.

Do I have to calibrate?

It's optional but recommended for the device you put on the floor, especially if it has a case or a camera bump. It takes a few seconds. See Device offset.

Does the app collect my data?

The app sends a small anonymous usage report (a random install ID, how often each mode is used, your RV type and the app build number) so I can see how the app is used. It never sends your level measurements or your location. Feedback you send includes the details you enter. The full details are in the privacy policy.